About Us:
At Advanced Care, we’re dedicated to providing excellent support services that enable individuals to maintain independence in the comfort of their own homes. Our team of professional support workers undergo comprehensive training to ensure the delivery of high-quality care.
Teamwork is at the heart of what we do. We collaborate closely with healthcare professionals from the NHS, Coventry City Council, and Age UK to ensure holistic care for our service users.
Our goal is to facilitate a swift and safe transition from hospital to home through our time-limited enablement service. At Advanced Care, we’re committed to excellence in care delivery, and our support workers are passionate about making a positive difference in the lives of our service users.
Job Description:
We are seeking a dedicated and experienced Domiciliary Care Team Leader to join our team. The ideal candidate will be passionate about delivering high-quality care services and ensuring the well-being of our service users. As a Team Leader, you will play a crucial role in conducting service user reviews, monitoring staff performance, and providing support to our office team.
Key Responsibilities:
- Service User Reviews:
- Conduct regular service user reviews to assess their needs and preferences.
- Conduct weekly check-ins with service users to monitor progress and address any concerns or issues.
- Staff Supervision and Performance Management:
- Conduct spot checks of staff to observe performance and ensure adherence to company policies and procedures.
- Provide constructive feedback and coaching to staff members to support their professional development.
- Report any performance issues or training needs to management.
- Weekend On-Call Duties:
- Take on weekend on-call duties as required, including completing assessments for new short-term clients.
- Respond promptly to emergency situations and coordinate care services as needed.
- Direct Care Provision:
- Provide care to service users as required, ensuring their comfort, safety, and dignity at all times.
- Assist with personal care tasks, medication management, and other activities of daily living as necessary.
- Support to Office Team:
- Provide support to the office team as needed, including assisting with administrative tasks, scheduling, and coordination of care services.
- Collaborate with office staff to ensure smooth communication and coordination between field staff and office operations.
- Short-Term Contract Assessments:
- Complete assessments for new short-term clients, ensuring their needs are accurately identified and appropriate care plans are developed.
- Coordinate with the care team to ensure seamless transition and delivery of care services for short-term clients.
Qualifications and Experience:
- NVQ Level 3 in Health and Social Care or equivalent qualification or working towards
- Proven experience in a domiciliary care setting.
- Excellent communication and interpersonal skills, with the ability to motivate and support staff members.
- Strong organizational skills and the ability to manage competing priorities effectively.
- Knowledge of relevant legislation and regulations governing domiciliary care services.
- Flexibility to work weekends and participate in on-call duties as required.
Benefits:
- Comprehensive training and development opportunities to support your professional growth and career advancement within the company.
- Pension scheme with employer contributions to help you plan for your future.
- Holiday allowance
- Supportive and inclusive work environment where diversity is valued and respected.
- Opportunities for additional training and qualifications to enhance your skills and expertise in domiciliary care.
- Regular team meetings and social events to foster a sense of belonging and camaraderie within the team.
If you’re familiar with Coventry and the surrounding area and are passionate about caring for those who need it most, then fill out the form below today and we’ll be in touch!