As an industry-leading care agency, Advanced Care has provided quality domiciliary care for the citizens of Coventry since it was established in 1999.
At Advanced Care, we supply passionate home care services for the elderly. Our dedicated domiciliary care and office team provide quality, tailor-made care services. Advance Care’s services help to support families mentally and physically.
We train all our support workers to a diploma level in Health and Social Care. Furthermore, all our workers have DBS verifications and own full UK driving licences.
We use an electronic homecare visit recording system to log home visits. Our system provides us with real-time insights of our support workers’ day-to-day progress. Such insights allow us to be flexible and reactive.
Our ethos is the provision of person-centred home support. We offer both dignity and respect for the service user whilst providing reassurance to family and friends that their loved one is safe, comfortable and receiving home support that meets their individual needs.
People and their relatives told us they felt the office staff were caring as well as the care staff. They felt able to contact the office if there were any concerns, and they would be listened to, and their concerns acted upon.
Staff enjoyed working for the service. They demonstrated a passion for giving good care to people. This we felt was indicative of the management of the service. We felt the manager had high standards of care, and wanted the best for people who used their service.